Tag: Cultural Intelligence
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5 MLB Players Who Can Teach You Spanish
Know someone who’d enjoy The Good to Excelente Newsletter? Forward this to them so they can subscribe here—and never miss a Wednesday edition packed with cultural intelligence insights and practical advice. With only thirty games left in the baseball season, we know which teams are good and which teams are cooked. As for me, I am still…
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The Great Mystery of El and La
Know someone who’d enjoy The Good to Excelente Newsletter? Forward this to them so they can subscribe here—and never miss a Wednesday edition packed with cultural intelligence insights and practical advice. Saturday Night Live recently tackled one of the great mysteries of the Spanish language: Why does every noun need to be a boy or a girl? In…
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Tequila, Brooms, and Bagpipes: What Three World Cup Moments Taught Me About Trust
Know someone who’d enjoy The Good to Excelente Newsletter? Forward this to them so they can subscribe here—and never miss a Wednesday edition packed with cultural intelligence insights and practical advice. When passionate fan bases collide in a high-stakes tournament, it usually brings out tribalism. Just attend any Philadelphia Eagles game ever and you’ll see what I…
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A Summer Reading Detour: Cartels, Countries, and Consequences
Know someone who’d enjoy The Good to Excelente Newsletter? Forward this to them so they can subscribe here—and never miss a Wednesday edition packed with cultural intelligence insights and practical advice. As you’re planning your upcoming summer vacation, it’s time to consider which books you’ll be bringing along. I’ve got two suggestions for you. No, you won’t…
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What AI Doesn’t Understand About Communication
Know someone who’d enjoy The Good to Excelente Newsletter? Forward this to them so they can subscribe here—and never miss a Wednesday edition packed with cultural intelligence insights and practical advice. Question:Derek from Arizona writes: “With AI translation tools getting better every year, are language barriers on the jobsite basically becoming a thing of the past? Or…
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It’s Not a Language Problem
The CEO’s question was a non sequitur. We’d been talking about the absurdity of competitive girls softball in Texas. Then he took a sip of his gin and tonic, scanned the steakhouse, and said: “If qualified Hispanic labor is our biggest constraint to growth right now, what do I need to know about becoming the…
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Crab Mentality: Why Workers Sometimes Pull Each Other Down
Question:Brian from North Carolina writes: “I’ve heard you talk about competition and machismo affecting behavior on Hispanic crews. Sometimes it feels like workers compete with each other instead of helping each other. Is that cultural—and how should a super handle it on the jobsite?” Answer: Brian, great question. Let me start with a conversation that caught…
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Why Your Hispanic Crew Isn’t Speaking Up (And What to Do Instead)
From a Project Executive in the Southeast: Question: One of our primary initiatives is implementing more principles of lean construction on-site. We have been struggling to gather feedback from our Hispanic craftworkers. Any suggestions on how to improve engagement? Answer: Great question. Feedback from the frontline is the fuel that powers lean transformations and the minimization of…
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Power Distance, Caudillos, and the Standards We Set
It was Monday, August 14, 2000. First day on the job, first meeting as a construction professional. The vice president of construction stood at the front of the room, scanning the incoming class of new managers like a man already questioning the job offers he made. “I’ll leave you newbies with two pieces of advice,”…
